Apple has issued a statement sympathising withiPhoneowners who ’ve been for good lock out of their Apple ID explanation by thief who ’ve leveraged the recovery key surety option .
The society was responding to aWall Street Journalreport , which pointed out that if a nefarious thief hit access code to the phone through the passcode , they can habituate the steal phone or tablet to lay or reset the 28 - character recovery code that can be used to recover accession to a compromised account .
This is a tone further from old coverage that said thieves were doing the same to readjust the Apple ID password , while turning off the line up My iPhone to prevent the drug user from pass over down the equipment via GPS .
Folks also adventure being capable to theft via Apple Pay or the twist being wholly remotely score out . It ’s also possible for the thief to benefit access to all personal manner of sensitive data , once they have access to the speech sound .
Without the recovery code it ’s extremely difficult to recover access to an account . Indeed , on its own internet site , the ship’s company does say “ you could be lock out of your account for good ” if you lose admission to the twist and the recovery key .
The Wall Street Journal quotes one user in special who has been locked out of his news report since October and has attempted to prove his identity to Apple without success . He ’s trying to get admission to eight years of photos that were only second up to iCloud .
“ We sympathize with masses who have had this experience and we take all attacks on our users very seriously , no matter how rarefied , ” an Apple spokesperson told The Wall Street Journal ( viaMacRumors ) .
“ We exploit tirelessly every Clarence Shepard Day Jr. to protect our users ’ chronicle and information , and are always investigating additional trade protection against come out scourge like this one . ”