With the spate of Black Friday behind us , it ’s understandable that there might be an Amazon package or two you regret buying in the heat of the moment .
The good news is that most Amazon orders can be sent back to the warehouse within their paying back period , allow for they are still unused and undamaged . There are a few exclusion , including digital contentedness like apps and ebooks , individualized detail , products near to expiring and item that have had their seals removed .
Whether a particular product did n’t meet your expectations , arrived damage or you ’ve simply changed your thinker , we ’ve put together this guide to take you through the stride necessary to reelect an order to Amazon .
How to return an Amazon order
Keep reading to watch how to return an ordering on the Amazon app or scroll down to the troubleshooting subdivision of this guide for step on how to render orders through the Amazon website …
What you’ll need:
The Short Version
How to return an Amazon order
Step 1.
Tap on the menu icon in the Amazon app
This can be find in the bottom right corner and resemble three horizontal lines . We ’ll be using screenshots from the iOS app for this guide .
Step 2.
Tap Your Orders
This can be found in the bottom left corner .
Step 3.
Select the order you want to return
This can be anything still within its return period .
Step 4.
Tap Return Or Replace Items
This will also tell you when your return is eligible until .
Step 5.
Select a reason for the return
Then tap Continue .
Step 6.
Choose how you want to receive your refund
you could choose between an exchange , your Amazon business relationship balance or your coin bank card . Once you ’ve selected your choice , strike Continue .
Step 7.
Select a return method
Finally , rap Confirm Your yield to begin the return process .
Troubleshooting
you’re able to also retrovert an Amazon order on your microcomputer or smartphone using the Amazon web site . To do this , just log into your account , chatter Returns And Orders , mark off the loge next to the item you want to reelect , choose a reason for the payoff , choose a repayment option , select a return method acting and hit Confirm Your recurrence .
Most order can be yield to Amazon within 30 days of reception of delivery . However , this number can vary depending on the ware so be sure to check before you order if you ’re unsure .
If your order was sell or dispatch by Amazon itself , Amazon will refund the cost of sending that point back to its warehouse . In many case , you ’ll get a free pre - pay return recording label upon call for your return . However , some items may incur a return charge , with price starting at £ 3.99 in the UK and £ 8.09 internationally . The cost will be higher on orders that contain big or multiple item . Again , you ’ll desire to check the specific particular to find out .
